Returns & Exchanges

At shop.spam, your satisfaction is our priority, but due to the perishable nature of our food products, we only accept returns for items that arrive damaged or defective. Please contact our support team within 7 days of delivery to initiate a claim for a replacement or refund.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged packaging and the product labels immediately upon arrival to provide as evidence for your claim.

• 2.
  Contact Support

  Email our customer service team at support@shop.spam with your order number and the attached photos of the affected items.

• 3.
  Receive Authorization

  Our team will review your request within 48 hours and provide a Return Merchandise Authorization (RMA) if the criteria for a return are met.

• 4.
  Processing Refund

  Once your claim is approved, we will issue a full refund to your original payment method or ship a replacement order at no additional cost.